Bird of Paradise Condo - Summertime in Hawaii? What could be better??

We just returned from a week at Kailua-Kona.

Positives: The building with the unit in it is away from pool (and farther from ocean), lanai is very private and quiet, with large palm trees right in front of it. Lanai has nice morning sun; in the afternoon the building blocks the sun which is a positive as it otherwise might be too hot to sit outdoors, which looked to be the case for the condos across the courtyard.

Bed was of good quality - this should be a given but is not always the case in rentals.

Well equipped condo with beach chairs, beach towels, and kitchen cookware.

The condo's grounds are beautiful, pool and hot tub were great, grills by pool were clean and worked well, and sunsets from pool and grilling area were great.

Negatives: The owner responded to a review in Dec 2017 that was critical, among other things, about the dishwasher not working. Owner's response was that dishwasher had just failed, it could take more than eight weeks for a new one to arrive, and future renters would be notified dishwasher was out of service. We were NEVER notified by the owner about this, there's a curtain where the dishwasher used to be, and we were there 16 weeks after the dishwasher apparently failed! Upon return to the mainland we pointed this out to owner, owner said she wouldn't be replacing dishwasher until when she remodeled kitchen (which really needs remodeling!), yet she never overtly told us this in advance - the only communication to us about the dishwasher situation was the owner's response to the Dec 2017 review.

The air conditioner in the living room wasn't working. Apparently this, too, has been an ongoing problem as it has been leaking water into the below condominium, yet the owner did not notify us about it until we were in the air en-route to Hawaii.

What bothers us is the fact the owner was not upfront about all the known problems with the unit until we arrived (and no partial refund was offered). All the owner needed to do was to reach out to us in advance, prior to our leaving for our trip, explain the situation with both the dishwasher and air conditioner and we would have been more understanding of her situation. Instead, the way this was handled really causes us to question the trustworthiness and integrity of the owner.

The grounds of the property are beautiful. Plenty of parking. Room is nice. Great for a short stay. A little disappointed that there are only three barbecues and that they are far away from most of the units in this complex. Master bedroom could use a night stand. Tracy was very accommodating. Took care of things quickly I really appreciate when an owner reaches out quickly.

Kona Makai is an awesome place. The people that stay at KM make a nice place very SPECIAL. Everyone we met was so friendly . Regarding the facilities, the pool was pleasantly warm and the hot tub was HOT , (almost to the point of being too hot on the days when one got a little sunburned). The room was great and the owner really tries to make sure your stay is great. One cannot find a better location for watching the surf/sunset and proximity to beaches and shops. I plan on returning.

I will never use vrbo again. The view in picture is not the view from the condo. It was sirty the dishwasher was broken scraps of food in the refrigerator lipstick stains on the glasses and smelled. We had to leave and find other last-minute accommodations. Lost a whole day. Horrible horrible experiwnce.