Kumulani G2 - Mauna Kea Golf, Beaches, Resort Access!

Thank you so much for the ⭐⭐⭐⭐⭐review. We appreciate the feedback and hope to host you again on your next Hawaiian adventure. Suzanne 🌸 South Kohala Management

Thank you for your feedback.

We appreciate your feedback and look forward to welcoming you back to the island.

We appreciate your feedback and look forward to hosting you in the future!

Thank you for your feedback and we look forward to your return!

Thank you for your feedback and we're glad you enjoyed your stay!

We so happy that you enjoyed your stay at Kumulani G2 and we look forward to your return.

We are happy to hear that Kumulani G2 worked well for you and your family! We look forward to welcoming you back to the island. Mahalo!

Thank you for sharing your experience at Kumulani G2.

Thank you for sharing your experience with us.

We appreciate all feedback, and we work tirelessly to be responsive to any guest concerns. In this case, the guest himself measured the bed after first speaking with our office - and his measurements indicated the bed was a standard Queen (60 inches by 80 inches). Upon checkout, a member of our team measured the bed again and verified that it had the correct dimensions - both lengthwise and width. Otherwise, we are happy this guest enjoyed the sweeping views and easy resort access - a few of the reasons this condo has many repeat renters. You are always welcome to come stay with us again, and we will continue providing detailed and accurate descriptions of our properties.

Thank you for sharing your review of our property! We are happy to hear that you enjoyed your stay and look forward to welcoming you in the future! We would like to take this time to clarify the bedding situation and also the check-in instructions. The VRBO/Homeaway listing clearly states, "Second bedroom has a queen size bed and private bathroom" and the photo of that bedroom shows a queen bed. Now in regards to the check-in instructions, there are two emails that our guest will receive prior to their arrival with this information. The first email will have a subject line that reads, "Final Pmnt Receipt & Check In Directions" and in the body of the letter it reads, "Please review and print the Check-in Instructions to your property by clicking Here." The second email that is sent to our guest will have a subject line that reads, "Getting Ready for your Trip!" and in the body of this letter it read: "Dear John, We hope you are excited for your upcoming vacation! Our team is committed to ensuring that your stay with us is one worth repeating. Once again, you may view a printable version of the check-in directions by clicking Here. We will be awaiting your arrival at our Mauna Lani Terrace Office, located within the Mauna Lani Resort on your way from the airport. There is a full-service grocery store near our office in the Shops at Mauna Lani for your convenience. Our office is open daily from 9am - 5pm and our check-in time is 3:00pm. If you have purchased the Mauna Kea Resort amenity package then you will need to pick up your resort access packet from the hotel lobby at the Hapuna Prince Beach Hotel. Please make sure to stop at our Mauna Lani Terrace Office to register and pick-up keys to your property BEFORE continuing on to the Hapuna Prince or your rental property. If you are arriving after 5pm then our office will be closed. You will be able to retrieve the keys and map to your property from our After Hours Box located outside of our office (see check-in directions for detailed instructions). If this is your first time staying with us, you may find this video on our check-in procedures helpful." We apologize if this information was not clear enough. Mahalo.

It's wonderful to know that you enjoyed your stay! Kumulani offers great views and has easy access to two of the best beaches on the island. Thank you taking the time to share your feedback and we look forward to welcoming you back to the island in the future. Mahalo!