Tim M - ペントハウス＃3000 - 素晴らしいオーシャンビューに囲まれて パノラマ！

Frank, thank you for your kind words! We hope to have you stay with us again! - Tim

Thank you so much for your wonderful review, April! We are delighted that you enjoyed your stay in Penthouse 3000. The panoramic ocean and lagoon views truly make it one of the most unique vacation rentals in Cancun, and we're glad you were able to experience the peace and quiet that so many guests love. We were also happy to accommodate your early arrival and help make your trip as smooth as possible, especially with the unexpected weather challenges. Thank you for choosing Tim's Ocean Condos and for taking the time to share your experience. It means a great deal to our family business. We look forward to welcoming you back to Penthouse 3000 for another Cancun getaway in the future!

Thank you for taking a moment to share! I cannot agree more regarding the views! The Best!

Thank you for taking the time to share your experience with others Austin. Our team and I really appreciate it. It was a pleasure to be of service to you and your friends. Abdiel also mentioned you guys were very kind and a lot of fun. And I thank you for that. Blessings all, Tim Miller

Thanks a lot for sharing Marcus. It's great to hear that you appreciate our service and also that you like the quieter side of the hotel zone. That's what we liked about it when we purchased here. We appreciate you taking the time to share with others. Best, Tim Miller

Thanks Teresa, I'm glad you enjoyed it! Tim

It was really nice to be of service to you and your family and friends Nora. My team and I thank you for reaching out to share. Best regards, Tim Miller and team.

Thank you. It was a pleasure to be of service to you and your family. Thank you for acknowledging our communication, much appreciated.

Thank you for taking the time to reach out to others with your experience Michelle. We really appreciate being acknowledged for our level of service. Thank you. We're glad you had a great time! Tim Miller

Thank you so much for reaching out and for the kind words! I would so love to call you by name, but for some reason, my responses have not been going through on vrbo, so my vrbo rep suggested I not put a name in the response, he said that can be the reason sometimes. But please know that I know who you are, and I appreciate you and your friends very much. It is always a pleasure to be of service to you, and we really look forward to having you back. Best!

Thank you Alison for taking the time to share your experience. I'm so happy to hear that you were able to take advantage of our special offerings for guests, and that you enjoyed the whole experience. It was a pleasure to be of service to you and your family. Tim Miller

It was a pleasure to be of service to you and your friends Rebecca! Abdiel really enjoyed you all. I’m so glad to hear you all had a great time. We look forward to seeing you again! Blessings all, Tim and team

Thank you so much for your feedback Nancy. We appreciate you taking the time and it helps travelers a lot. It was a pleasure to be of service to you and your family. Best! Tim

Our pleasure Laura. It was a joy to be of service to you and your family. Thanks especially for the acknowledgement of our level of service, much appreciated. Blessings all, Tim

Thank you very much for taking the time to share your experience Jennifer. On behalf of myself and our team, it was a pleasure to be of service to you and your family during Christmas time. I'm glad you enjoyed the amazing views, and I was glad to hear you found the resort staff to be so helpful and welcoming. Warm regards, Tim Miller

It was a pleasure being of service to you and your family Carolyn. Myself and your team are very appreciative of you taking the time out of your busy day to share your experience. It was great to hear how you took advantage of our tips, our level of service, and especially how much you enjoyed Penthouse #3000 and the amazing views. Blessings to you and yours. Tim Miller

Thank you for your feedback, we appreciate it. I am here in Cancun now, I have been here two weeks and I'm staying another 10 days. For those who are wondering regarding issues during our guests stay: I confirm that both of our elevators work every day. I confirm that the leak in the kitchen is no more. We had a water proofing specialist come in and he did the entire roof. When I see a review that is not good, I take the time to come down here to inspect everything again. The toilets were all working. The locks worked, but it took too much effort, plus the doors were older, so I had all 3 sliding doors replaced with new ones. We have a toaster oven. The kitchen cabinets were just refinished, new hardware also. There is also brand new living room furniture. I will be getting photos of that hopefully Feb 21, we are booked solid until then. I also put in all new TV's they are all smart TV's 65", Samsung TV's. All the outdoor furniture is a year old. We do not advertise a hot tub, nor do we show pictures, because it is kept luke warm. If you want a hot tub, please use the spa. For the coffee shop, we say that they offer baguets and wraps, personal size pizza, and desserts and coffee. They still offer these options. Blessings all. Tim and team.

I'm very sorry to hear about your disappointment with the resort Beth. For those out there that are trying to get a better understanding of the resort, there are thousands of reviews on google for Oleo Cancun Playa, located in the hotel zone in Cancun, right on the beach. This is the resort our unit is located in. And for feedback from those who want to hear from those who have stayed in the unit, and their experience with the resort, you can check out Tim's Ocean Condos Cancun. The page will come right up and there we have nearly 200 reviews as of this writing. Kind regards all, Tim

I am sorry to hear about your disappointment with the condo. I don't think this assessment is reasonable. The photos look exactly as the unit is. All of the outdoor furniture is brand new as of spring of 2024. We expressly show the information about the stairs at the very top of the write up, and put IMPORTANT, in all caps in this regard. I will agree that the AC's were struggling at the time of this stay, and I can confirm that the unit has all new AC systems for all zones of the unit. I also purchased the best brand available in Cancun, Trane. Also I put in far more tonnage than is suggested for his many square feet, since we have so many windows, and it gets cold in all the rooms. I confirm that we had a leak that was remedied. There is not a bad smell. I was there myself in August to oversee the AC installation, so I don't know what that part is about. Cancun had several hurricanes in 2024, and we lost a lot of sand, which uncovered some rocks. The beach recovers over time and the rocks have been covered by all sand as of this writing a few months later. My wife also provides excellent quality sheets, towels, and bath matts. If the guest had communicated about anything he did not like, we are always prompt to respond and take care of anything a guest may need. My wife and I take pride in keeping all our units very well updated. So it was very disappointing to see this review come through. Kind regards all.

Thank you very much for such a detailed review Beth. We really appreciate you taking the time. Megan and I, along with Abdiel really enjoyed being of service to you both before and during your stay. Best regards to you and your family. Tim and Team

Thank you Cheyenne for taking the time to reach out to others and share your experience. I appreciate the detail you have there in your review, very helpful for others. Myself and our team appreciate you. Tim Miller

Thank you kindly for taking the time to share your experience Alethea. We appreciate it very much. Tim Miller