Owner's Response: To all my prospective guests, please focus on the fact that suite is clean and well maintained and with great view. Also please read my other reviews. I know that all well traveled people would know how to interpret this comment. I will, however, give you my side of the story, because what you see in the review is partly not true and partly misstated. I received a call from a guest saying "It is raining so we have to be in the unit.." and complaining about the noise, asking for refund because there was construction in the building. There was no construction in the building. Then guest changed his mind, that there was banging above him. I explained that perhaps another owner was doing work on their unit (which is legal and normal, especially during the winter season, when there are fewer people staying in the building). Guest was rude and argumentative and blamed me for the fact that someone was doing work. Told me I should not be renting the unit at all when anyone was doing any work on it. I politely explained again, that he was not reasonable and that there was nothing wrong with our suite (which he admitted to like). And yes I pointed out that he was basically asking for refund because it was raining, based on the way he started the conversation. Anyway, after speaking with the guest, I called in my housekeeping supervisor and 30 minutes later the two of us were in the building. We walked the floor below our unit, the floor of the unit, as well as the floor above the unit. There was no remodel work done in any unit, no noise or any kind of banging either. I informed the guest about my visit and told him that perhaps someone was just quickly fixing something in their unit and it was already done. Guest replied and admitted that the noise stopped right after our conversation. "I would suggest that with very few units rented i n the off-season, if an owner needs to perform that kind of renovation, they should be required to see if there are off season visitors around them and coordinate it better" - There is NEVER time that resorts are not occupied. Reservations can be last minute and unit that is open today, may be booked tomorrow. With that said, if this "great" suggestion was to ever be followed (which it will not be because it is unreasonable, not to mention ridiculous), no one would ever be able to do any work in their units or fix anything.