Owner's Response: Here is how the conversation actually went: Hi, HVAC I found the box I think you were talking about and I shook it as asked. It seemed to be working well for a while but now there is more water on the floor and the yellow light in lit on the box. ANTS There are so many ants here. It is a huge problem. The kitchen and bathrooms all have steady streams of them. SUPPLIES I don't know how long it's been since you've been to the house but the supplies are rather low. There's almost no toilet paper here (we bought some). There's just one old dish towel. The knives are not useful they are so dull. The sponges are very old. There is a limited amount of kitchen cleaning supplies. There are just three small wine glasses. Aug 2 to Chele Thank you for the update. I do have some ant and bug spray under the kitchen sink. The home is sprayed quarterly and was done in June. The lease states: Supplies: "Bed linens, limited 15 bath towels, starter bath tissue and bath soap are provided. We suggest you bring extra towels and lake towels for water activities. House is furnished and has dishes, silverware, glassware, pots and pans. You will need to bring additional garbage bags, laundry detergent, dishwasher soap, coffee filters, paper towels etc." We do try to be a little more accommodating with a stocked spice rack, coffee filters, sugar and dish soap. I will address the sponges. My housekeepers should have provided you a new one. We have plenty in the owner's closet. The house has been rented all summer, so I have not been there to check glass or utensil inventory since June. Thanks again and enjoy the rest of your stay. Bill Here is the email that I sent her after she returned home,. Does this sound "irritated"? to me Hi Bill, Can you let me know what our final satellite bill was and when I can expect the deposit return? Thanks! Aug 10 to Chele Per the lease: Security Deposit: Security deposit is refundable if all conditions of lease are met. Refunds will be mailed about 1-2 weeks after checkout. You used 9600 MB of data and paid for 2500, so the balance due is $71. The cleaning crew charged an extra $35 for excess trash disposal. He had to fill a pick up truck with trash to take to the dump. Here is an excerpt from their e-mail: "we cleaned the house on saturday.we had a truck load of trash so be sure to charge them $ 35.00 out of their deposit because that is what i am charging " We are always compassionate and responsive to our guests needs