Riverfront Log Cabin + Private Waterfall and Scenic Nature Views

This was 2nd home we pre-booked on a needed 1 week break from my business here in NC and before my wife's spinal surgery began. I have rented many homes throughout NC mountain areas and even beach homes over the years, this one sadly, worst for what we expected and paid for.

After leaving 1st property which was more remote and amazing (not VRBO home), we arrived at this property to realize something not quite right. There were no working phones at all. There was no TV satellite disk for direct TV to work, so all we had was netflix internet thing. No radios worked or were broken and old. Bathroom needs proper upgrade as only 1 small shower stall, and lots cobwebs in ceiling and lots of mice droppings in kitchen and living room and utensils drawer which we had to clean before we could move in (mouse even ran across counter). Using my son's girlfriend's I-Phone we were able to use internet to call out only. But after 1st day, around 930pm that night, the sewer pump system they have broke down. Seems it's happened before by notes left. I called number of their maintenance guy, and he arrived after 1030pm that night, banged on pipes under home, and said he had to find a professional plumber the next day. Until then, he told us to use the woods as a bathroom; None of the drains could be used. My wife and son's girlfriend are not going to use woods as a bathroom! We then packed everything up, angry and left early to drive all the way back home ruining my vacation and now I am trying to get owner/VRBO to refund our monies.

Understand, this is located off the Old NC 16 "moonshiners route" and what you don't see in the pictures of waterfalls, is you face that route, and though traffic is very little, you will see locals driving that each day. Property may be 50 acres, but most inaccessible/unusable and very steep with rock except where cabin sits next to Reggies River. Only immediate area behind cabin can even be fished. Maintenance guy lives about 20 miles away, but evident that work/repairs done within home in past are not done by a experienced knowledgeable professional at all, and many elements are not up to Code electrically or mechanically. I am a licensed NC professional contractor myself and I was upset finding this out. Owner lives in FL, and works at Lockheed Martin, and needs to invest $$$ to properly and safely upgrade and maintain this or else will not have respectable renters nor willing to pay rates they charge.