2/10 Terrible
Tonya P.
Apr 18, 2024
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
Scam
To summarize: There was no WiFi, the AC did not work, there was a hole covered with plastic on the ceiling in the middle bedroom, dog hair and crusty stains on the sofa, a bucket under the kitchen sink to catch the leaking water, which eventually was filled & leaked all over the kitchen, the hall shower knob did not function properly, there was black mold/fungus in the master bath tub, 2 towels and 2 wash cloths for 8 people (linens were to be provided) so I had to purchase towels & wash cloths. I know cleanliness is subjective, and I’m not a super picky person, but I had to go buy cleaning supplies so my family and I would be comfortable. There is no office for the company, the phone numbers listed on the website are never answered, the only way to maybe talk to someone is through a cell number for someone named Jenn. And I reported every issue, with the fairytale that it would be corrected. The only positive is the view. Please don’t get scammed like I did. It’s not a good feeling.
Tonya P.
Stayed 5 nights in Mar 2024