"HALE ONO LOA" OCEANFRONT GETAWAY

There was new flooring that was nice. Screen doors needed replacing. Sliding glass doors were cumbersome. Very small kitchen. Dated cutlery, plates and glasses. No bathroom soaps provided. Only one set of towels. The location was an easy walk to shopping(about a mile). The building seems to be fairly well managed. Quiet at nights. No concerns with theft or crime. Some vagrants in the area but none on the property. There seems to be some recurring issues that need to be addressed. A specialty light bulb in one of the living room lamps has not been replaced. We had to have the garbureator needed replacing and was fixed within 24 hours by the onsite manager. Very limited condiments and supplies, including toilet paper and paper towels. Nice views and beautiful sunsets. There is a beach next door, and some people from the complex used the cut thru to get to it. Some dirty looks from the other occupants of the neighboring complex! Groceries in town are expensive as is dining out. Costco is a good option if you can buy in bulk. Thanks for the opportunity to stay at your condo.

Brian

We booked a two week stay to celebrate our 50th anniversary. The pictures accurately show this unit but pictures do not tell the whole story. The complex itself is well maintained and was what we were expecting. For all appearances the unit was clean and supplies available when we arrived. We did find, however, that no hand soap for the kitchen or bathroom is supplied (not even enough to hold us until we got to the store). Additionally, one of the stand lamps was missing a light bulb. Because it was a specialty bulb we were not able to replace it; the on-sight manager told us he would replace the bulb but that was never done. The screen door is barely holding on and needs to be replaced. We were also unable to open the lock to the outdoor equipment closet and the on-sight manager ended up cutting it off. As for the snorkel equipment, beach chairs, etc., they were totally unusable because they were either broken or too dirty for use so access to the closet was a moot point. We also found that the drape across the door area did not close all the way because the rod was at least 2 feet short, which kept us from having complete privacy. We also did not find the owner's description of providing a kitchen that was "... fully stocked with cooking utensils ..." The kitchen in this unit is anything but well-stocked. There are no measuring cups or bake ware, pots and pans are way past needing to be replaced as are the dishes which are chipped with many pieces missing (assumed they had been broken). It also appears that many of the dishes/cookware had been put away dirty making it necessary for us to wash everything before we used it. We sent an email to the owner upon our arrival and never received a response. The unit has a lot of potential but it is not as described and needs owner attention and maintenance.