Ocean Vistas 1101 Ocean Front 3/3.5 Bth, 3 Balconies, Fantastic Views

Virginia, thank you for this review. We will look forward to hosting you in the future. We also just got our new grill installed on the bakcony! Thanks Again, Dennis

Gald you enjowed your stay! Look us up on your next trip to the beach!

Keith, I'm glad you enjoyed your stay. I'm sorry about any problems that may have occurred during check in. You and another guest, also checking in Christmas Day, arrived at about the same time. So she was tied up with them when you first arrived. We do try to arrange check ins, which is why we call to set them up. But actual travel plans change many times. Sorry about any delay.

The Bosch fridge, which was put in September of 2021, did have an issue and leaked water on Monday night. I want to thank the guest since he knew to stop the water by removing the fridge's water filter. That stopped the flow. This had never happened before & I'm sorry it happened to him. He asked to not be bothered when we offered help and that he had cleaned everything up. During Tuesday morning’s call, he mentioned he had lost $500 worth of food. Here he says $300. I came up and checked the fridge, found the cooling system & freezer was working perfectly. The fridge was fully loaded, the guest did not lose any food. The ice maker and water dispenser remained disabled. During Tuesday morning's call I told him where 2 onsite ice machines are located. He appreciated that. I immediately called for service, but the guest told us he did not want to be bothered during his stay. A service call has been scheduled to address this issue. Other comments about appliances I would take issue with, no previous guests, and even this guest, have had any problems with our washer dryer, or any other appliances including the grill. Regarding TV remotes, with 7 different TVs guests sometimes move the remotes from the room they should be in. We would have been more than happy to help or replace any remotes. The balcony lights are out since it’s turtle season. I am baffled why he never mentioned any of these other issues when I was up there. Being local, if a guest has issues we get up there as quickly as possible to take care of it.

Jennifer, Thank you for the review! Our housekeeping will run the self clean on the oven when they find it dirty. They also check light bulbs. I'm sorry they missed that. I forwarded your review to them. I wish you had called, we would have replaced the light bulbs that were out. There is supposed to be 6 bath towels, 4 wash clothes, and 2 hand towels in each bathroom. That's 18 bath towels, 12 wash cloths and 7 hand towels, with the half bath, in 1101. If you didn't have the full supply, again I apologize. We have found that amount seems to work for most guests since there is a full sized washer dryer in the unit's laundry room. I'm glad you enjoyed your stay,and we'll try to do better next time!