One of the friends that stayed with us said, "I liked the fireplace and The homeliness. It was clean inside and that was nice and easy access to everything made the the stay much more convenient." The cabin was very family oriented and so clean! We didn't get a chance to use the Jacuzzi because Big Bear is much colder than where I am from but we did check it out and that was very clean as well. We got a little lost trying to walk to the lake so that should have been planned out better on our part I'm still not sure of a good spot to walk to from the cabin we ended up driving to the other side. The location was so close to the village it was perfect we were in the center of everything we needed. Kelly was super nice and helpful when I had questions about booking! I would definitely look up Camp Neal again. My one year old had a blast and I loved the deck we could open the door and he could go outside without us having to worry about him running in the street. I also liked the fact that there was everything in the house we needed to cook with and how comfortable all the furniture was. We had a great relaxing time and it was like a home away from home. The Internet access and television service also came in handy at night. The fireplace was a great asset and the heat output on the side kept everything nice and warm. Heater worked great for the bedrooms too. I also liked how big the bathtub was surprisingly it was nice when I took baths with my baby.