Secluded Convenience: the best of both worlds

The cabin was comfortable in a quaint way and was stocked with essentials such as coffee. Access to washer and dryer was convenient, especially when travelling with an infant. The location was also convenient, both from downtown Asheville and Blue Ridge Parkway. The owner was responsive in following up with the status of the refund.

My wife and I, as well as a couple friend of ours enjoyed our weekend at this great cabin this past weekend. It was very close to attractions like kayaking and hiking, and only about a ten minute drive to downtown Asheville. Beautiful property and wonderful host. Definitely recommend this place to anyone looking for a quiet get away close to lots of great attractions.

I am loathed to complain about a property as we have always had good experiences with renting via HomeAway/VRBO. However, this cabin was unacceptable. I wished someone else had posted complaints about this property as I had only read stellar reviews about it; we would never have rented. On entering it seemed dark and rather shabby; we had to search around to find how the lights worked in the main living room area, and even with lights on, it was inadequately lighted. One bulb required replacement, and after a search we found an extra bulb. But 2 other details were completely unacceptable: one was that the lower sheet on the double bed was stained with (presumably) former renters sheet stains; the other was that the shower in the bath/tub combo only dripped like a tap. There had been instructions that the shower was the item that most renters called about to see how it worked, so we read the instructions carefully and still it didn't function. I was unable to shower as the water flow was so inadequate; my husband made do. There was no plug for the bath. And the shower head was coming away from the wall at the top. You don't really expect a shower to be a complicated thing to operate in a rental. We found an extra fitted sheet in the bathroom, but it had a big tear in it, so we couldn't use it. Next day we did call both the owner and rang HomeAway/VRBO to file the complaints. I had to repeat our complaints 3 times to various HomeAway people on the phone, each passing me onto someone else-basically the only recourse is to hope the owner deals with your issues. The owner agreed that these things were unacceptable and she arranged for a plumber to come. She said the shower had been functioning when she had checked two weeks ago. She told me that she had to call 4 plumbers before she could get one to come so quickly (as if I was supposed to be grateful that it had been so difficult to find one). She said her cleaner would buy another pair of sheets. I wasn't sure why such awful sheets were put on the bed in the first place. The new sheets did not arrive by the pm on day 3, and by then our time was completely spoiled so we left. I told the owner I expected to be reimbursed for unused days. She complied but still charged me the cleaning fee! We had cleaned up the kitchen and everything before we left, only leaving the bed unmade. The owner seemed genuinely concerned that we weren't happy. However, I would recommend she take these complaints to heart.

First the good things~ the owner was nice to deal with and responsive. The location was good, near Asheville but private.

However, the railings down the stairs were EXTREMELY RICKETY and the stairs were very uneven. Not safe at all! My husband has mobility issues and he nearly fell. We wound up parking the car in a little spot away from the house and walking across the grass so he would be safer. The cabin is secluded but very nearby there is an unseen and very LOUD highway. Not very conducive to relaxing.

The cabin was cute but dark, gloomy, with a musty smell and extremely dusty. The AC units hadn't been dusted in a long time and were very grimy. The owner should check her cleaning peoples' work - not good!! The window blinds had strings of dust and cobwebs, the baseboards were extremely dusty. Our first house was much like this little cabin and more could be done to have it clean, sparkling, and smelling fresh.

We LOVED that you had an actual full kitchen, not a range with no oven, or some other weird thing. We made tacos, baked cookies, all the good stuff. The beds were soft, and the bathroom was roomy. The shower is showing signs of age, but we got by. The washer and dryer saved us a trip to the laundromat on our vacation, which was nice. The yard is basically a hillside, and the stairs in the picture are natural stone, so be aware of that (small kids or clumsy parents). The porch is nice to sit on, and watch the kids go nuts over fireflies. The citronella torches helped keep bugs away. Overall, we would love to come back, if we can sometime.