The check in procedure we received via email was straight forward and easily executed. The directions to access and enter the premises and utilize the parking space were spot on! The loft was very clean; well appointed with all of the necessary accouterments; and in a perfect location as promised. We did have a few issues with an unwanted pest in the room shortly after our arrival. Since there was no staff on hand, we were forced to solicit the assistance of a neighbor to kill a giant cockroach on the carpet next to the bed that we noticed within an hour of occupying the property. Of course, this type of pest is quite common to Charleston, but the size of this particular roach was gigantic and like none other we had ever seen. My daughter and I were both traumatized with fear and unwilling to."squash" a critter of this size. Had we not encountered a neighboring renter/occupant who obviously possessed more fortitude than we did, I dare say we would most likely not have slept at all that first night. If cockroaches are not a phobia for you, then there should be no problem. Unfortunately, we are both scared to death of this type of intruder and felt helpless with the situation since there was no one to call for assistance. I texted the owner of the property immediately to reach out for assistance in resolving the issue but she did not answer until the next day. Also we had to assume responsibility during our brief stay to walk back to the property one day on short notice (while shopping several blocks away) to leave a key for an exterminator. Other than these two minor glitches (both of which were related to the same issue), I would rank the property as a stellar lodging option for two people!! Also I think the owner/property manager happened to be out of the country during our stay which could have added to the delayed response to our cries for help:). Incidentally, the pictures posted in the VRBO/Honeaway website were quite accurate.